Template CMD Stafify

Directory

I. Main Directory

  • ABC Company (Central Reservations Department Hotline) +63 XXX XXX XXXX (Landline)

  • ABC Company (Central Reservations Department Hotline) +63 XXX XXX XXXX0 (Mobile) 

  • ABC Company Partners (Admin, Human Resources, Talent Acquisition, and Partner Support Hotline) +63 XXX XXX XXXX (Mobile)

  • ABC Company Marketplace (E-Commerce, Sales and Marketing Hotline) +63 XXX XXX XXXX (Mobile) 

  • ABC Company Partners (Admin, Accounting, Finance, and Partner Support Hotline) +63 XXX XXX XXXX (Mobile) 

  • ABC Company (GCash Central Reservations Department-SIM1  Hotline) +63 XXX XXX XXXX (Mobile) 

  • ABC Company (GCash SIM1 Hotline) +63 000 000 0000 (Mobile)

  • ABC Company (GCash SIM2 Hotline) +63 000 000 0000 (Mobile)

II. Business Departments and Functions

Required Personnel: Reservation Specialist, CSR, and TSR 

Functions: Reservations and Customer Relationship Management

  • Bookings, Reservations, and Inquiries’ Implementation and Monitoring

  • Bookings, Reservations, and Inquiries’ Request Channel Monitoring

  • Dispatching of Independent Service Providers

  • Customer Subject Matter Handling and Management

  • Offline Job Order Log Generation and Monitoring

  • Online Job Order Log Generation and Monitoring

  • Offline Cash Disbursement Generation and Monitoring

  • Online Cash Disbursement Generation and Monitoring

  • Offline Daily Report Generation and Monitoring

  • Issuing of Acknowledgement, Invoice or Official Receipt

Required Personnel: Operations Manager, Manager, and Assistant

Functions: Facilitate, Implement, Manage, Monitor, Reservations and Customer Relationship Management

  • Bookings, Reservations, and Inquiries’ Implementation and Monitoring

  • Bookings, Reservations, and Inquiries’ Request Channel Monitoring

  • Customer Subject Matter Handling and Management

  • Dispatching of Independent Service Providers

  • Standard Operating Procedures, Workflow, and Dispatching Procedures (Opening, Mid, and Closing Procedures)

  • Staff Management and Monitoring

  • Customer Subject Matter Handling

  • Offline Job Order Log Sheet

  • Online Job Order Log Sheet

  • Offline Cash Disbursement Log Sheet

  • Online Cash Disbursement Log Sheet

  • Offline Daily Report Log Book

  • Audit and Update Offline Manual Books of Accounts (CRJ)

  • Issuing of Acknowledgement, Invoice, or Official Receipt

Apply, Register, and Facilitate

  • Assist Business Registration and Renewal

  • Assist Supplementary Certifications, Compliance, and Registrations

  • Cards Enrollment and Activation

Required Positions: Supervisor, Team Leader

Functions: Perform, Follow and Maintain

  • Service Workflow

  • Standard Operating Procedures

  • Company Policy

Required Personnel: HR Manager, Admin Assistant, and Recruiter

Functions: Administrative, Recruitment, Deployment, Facilitate, Monitor, and  Evaluate

  • End-to-End Business Registration and Renewal

  • Payroll and Benefits Administration and Processing

  • Franchising, Claims, Legal, and Compliances

Recruitment and Deployment

  • Recruitment Campaign Generation (Creating Job Title, Description, Duties and Responsibilities and Requirements)

  • Application of Recruitment Posting (LGUs and other Channels)

  • Recruitment Management, Monitoring, and Process (Sourcing, Scheduling, Screening, Interview, Evaluation, Requirements, Engagement, Orientation, Training, and Management)

  • Employee’s and Contractor’s Contract Signing, Compliance, and Requirements

  • Talent Pool Database Management (Record Updates)

Facilitate, Monitor, and Evaluate

  • Employee’s Subject Matter Handling and Management

  • Contractor’s Subject Matter Handling and Management

  • Issuance and Management of Electronic Leave Form

  • Issuance and Management of Electronic Notice of Violations

  • Issuance of Certifications (Appreciation, Engagement, Completion, and Employment)

  • Recommendations, Promotions, and Demotions

  • General Orientation

  • Implementation of Company Policy and Orientation

  • Implementation of Penalties for Specific Offenses and Orientation

  • Skills Development Training and Seminars

  • Standard Operating Procedure Training

  • Meter Reading and Computation (Utilities)

  • Franchise Processing

Apply, Register, and Facilitate

  • Business Registration and Renewal

  • Supplementary Certifications, Compliance, and Registrations

  • Cards Enrollment and Activation

Required Personnel: Territory Sales Head, Managers,  Supervisors and Associates

Functions: Conduct, Generate, Plan, Research, Analyze and Develop

Conduct, Generate and Plan

  • Weekly/Monthly/Quarterly/Annual Sales Target

  • Weekly/Monthly/Quarterly/Annual Sales Report

  • Leads Generation and Customer Profiling

  • Cold Calling and Request for Proposals

  • Merchants

Research, Analyze and Develop

  • Sales History

  • Market Share

  • Competitors

  • Targeting

  • Sales Strategies

Required Personnel: Marketing Head, Managers, Supervisors and Associates

Functions: Manage, Monitor, Develop, Create, Design and Roll-Out

Manage, Monitor and Develop

  • Social Media Accounts

  • Marketing Strategy

  • Pricing Structure

  • Promotions

  • Offline Marketing and Advertising

  • Digital Marketing and Advertising

  • Public Relations and Partnership

Create, Design and Roll-Out

  • Offline Marketing and Advertising Collaterals

  • Online Marketing and Advertising Collaterals

  • Offline and Online Content

Required Personnel: Finance Head, Managers, Supervisors, and Associates

Functions: Audit, Update, Report, Create, Manage, Monitor, Apply, Register, and Facilitate

Audit, Update and Report

  • Books of Accounts

  • Weekly Sales and Cash Disbursement

  • Monthly Income Statement

  • Annual Capital Expenditure Recording

  • Annual Budget Planning and Reporting

  • Weekly Payouts and Deductions

  • Annual Financial Statement

  • Product and Supplies Inventory

  • Cash Flow

  • Fees and Taxes

  • Meter Reading and Computation (Utilities) 

Create, Manage, and Monitor

  • Costing

  • Billing

  • Accounts Payable

  • Accounts Receivable

  • Bidding, Purchasing, and Supplier Relations

Apply, Register, and Facilitate

  • Assist Business Registration and Renewal

  • Assist Supplementary Certifications, Compliance, and Registrations

Required Personnel: R&D Head, Managers, Supervisors and Associates

Functions: Analyze, Research and Develop

Analyze, Research and Develop

  • New Products and Services

Required Personnel: IT Head, Managers, Supervisors, Associates and Developers

Functions: Analyze, Research, Manage, Monitor and Develop

Analyze, Research, Manage, Monitor and Develop

  • System Planning and Design

  • Online Forms Generation, Management, Troubleshooting and Development

  • Web-Based and Mobile-Based Application Management, Troubleshooting and Development (Admins, Customers and Partners)

  • Tech Issues Handling Procedure

  • Tech Request Channels

  • Subject Matter Handling

  • Online Daily Report Generation and Monitoring

  • Online Log Generation and Monitoring

Required Personnel: Legal Head, Managers, Supervisors, Associates, and Developers

Functions: Analyze, Create, Manage and Develop

Analyze, Create, Manage and Develop

  • Compliances, Contracts, Agreements, and Policies

III. Other Contacts

1. Lorem ipsum

  • Lorem Ipsum

  • Lorem Ipsum

  • Lorem Ipsum

2. Lorem ipsum

  • Lorem Ipsum

  • Lorem Ipsum

  • Lorem Ipsum

3. Lorem ipsum

  • Lorem Ipsum

  • Lorem Ipsum

  • Lorem Ipsum

1. SBMA Emergency Hotline

  • #911

  • #161

2. Law Enforcement Department

  • Building No. 657, 1st Floor, Burgos Street, Subic Bay Freeport Zone

  • led@sbma.com

  • +6347 252 4550 / 4650 

  • +63  917 8611 495 (Melvin)

3. Fire Department

  • Bldg. 71 Sampson Road, Central Business District, Subic Bay Freeport Zone

  • +6347 252 4830 / 4657 / 4224

4. Public Health & Safety Department (SBMA)

  • Bldg. 280, Dewey Avenue, Central Business District, Subic Bay Freeport Zone

  • +6347 252 4106 / 4169 / 4880  

5. Labor Department (SBMA)

  • Room 116, Bldg. 255, Barryman Road, Subic Bay Freeport Zone

  • +6347 252 4494 / 4254 / 407 

6. Tourism Department (SBMA)

7. Other Hotlines (SBMA)

1. Police Station 3 (Olongapo City)

  • Magsaysay Dr, Olongapo, 2200 Zambales 

  • +63 917 695 8366

2. Fire Department (Olongapo City)

3. City Health Department (Olongapo City)

4. Labor Department (PESO-Olongapo City)

5. Tourism Department (Olongapo City)

6. Livelihood and Cooperative Development Office (LCDO-Olongapo City)

7. Other Hotlines (Olongapo City)