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Knowledge Base

I. Definitions, Terminologies, Abbreviation and Acronyms

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  • DOH – Department of Health
  • TMRS – Total Monthly Running Sales (Net Sales)
  • TWRS – Total Weekly Running Sales (Net Sales)
  • TDRS – Total Daily Running Sales (Net Sales)
  • PMS – Property Management System
  • WMS – Workforce Management System
  • BRS – Branch Roster and Schedules
  • TMS – Task Management System

II. What is ABC Company ?

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III. Main Products and Services

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IV. Meet the Founders

  • John Doe (Founder & Chief Executive Officer) President
  • Janine Doe (Co-Founder & Chief Operating Officer) Vice President

V. Mission, Vision, and Core Values

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  • Our Vision – Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nullam auctor, nisl eget ultricies tincidunt, nisl nisl aliquam nisl, eget ultricies nisl nisl eget nisl. Sed euismod, nisl eget ultricies tincidunt, nisl nisl aliquam nisl, eget ultricies nisl nisl eget nisl.
  • Our Core Values – Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nullam auctor, nisl eget ultricies tincidunt, nisl nisl aliquam nisl, eget ultricies nisl nisl eget nisl. Sed euismod, nisl eget ultricies tincidunt, nisl nisl aliquam nisl, eget ultricies nisl nisl eget nisl. Sed euismod, nisl eget ultricies tincidunt, nisl nisl aliquam nisl, eget ultricies nisl nisl eget nisl. Sed euismod, nisl eget ultricies tincidunt, nisl nisl aliquam nisl, eget ultricies nisl nisl eget nisl.

VI. Types of ABC Facilities

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  • Lorem ipsum – Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
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VII. Types of ABC Services

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  • Lorem ipsum – Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
  • Lorem ipsum – Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

VIII. Types of Add-On ABC Services

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  • Lorem ipsum – Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
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IX. Licensing and Regulations

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X. Business Documentation

1. Business Documentation for New Business Registration or Business Renewal

  • Franchisees’ Letter of Intent (Franchise Renewal) to Franchisor (Every 1 or 5 Years) As Needed

  • Confidentiality Agreement (Franchise Renewal) to Franchisor (Every 1 or 5 Years) As Needed

  • Corporate Branch or Franchisees’ Letter of Intent to Main Lessor/Sub Lessor (Yearly)

  • Corporate Branch or Franchisees’ Certificate (TBD)

    • Corporate Branches or Franchisees’ License to Operate (TBD)

    • Corporate Branches or Franchisees’ License to Use Trademark (TBD)

    • Endorsement Letter from Main Lessor/Sub Lessor (Yearly)

  • Community Tax Certificate (COC) (One-Time)

  • Barangay Business Permit (One-Time)

  • DTI or SEC Certificate, Articles of Incorporation, and By-Laws (Every 5 Years)

  • BIR Registration (0605) (Yearly)

    • BIR Certificate of Registration (2303) (Yearly)

    • BIR Manual Books of Accounts or Looseleaf Registration (CRJ, CDJ, GL, GJ)

    • BIR – ATP (Authority to Print) (Yearly)

  • Mayor’s or Business Permit (Yearly)

    • Building Permit (One-Time)

    • Occupancy Permit (One-Time)

    • Sanitary Permit – Semi-Annual or Annual Health Cards (Yearly)

    • Occupational Health and Safety Clearance – Reports (Yearly)

    • Fire Certificate – Fire Extinguisher and Smoke Detectors (Yearly)

    • ESMO Clearance Certificate – Garbage Bins and Disposal System (Yearly)

    • Certificate of Annual Inspection (Yearly)

    • Zoning Certification (Yearly)

    • Locational Clearance (Yearly)

    • Ecology Clearance (One-Time)

  • Employee Mandatory Benefits (SSS, PHIC, and HDMF)

  • Department of Labor and Employment – 1020 (Business Registration and Compliance)

    • Department of Labor and Employment (Occupational Health and Safety Committee)

    • Department of Labor and Employment (First Aider, Safety Officer – SO1 Training)

    • Department of Labor and Employment (Company Policies, Occupational Health and Safety Policy Orientation and Acknowledgement of Employees)

    • Department of Labor and Employment (Occupational Health and Safety Monthly and Annual Reports) E.g. Incidents and Accidents

  • Other Required Business Documentation (As Needed)

2. Business Operations Checklist (CapEx Items are Subject to change depending on the Chosen Business Franchise Package)

  • Business Orientation and On-Boarding of Franchisee – General Manager, Safety Officer and First-Aider (Owner), Admin and Operations Manager (Employee)

  • Rental Fees (Advance Rentals & Security Deposits)

  • Design & Build (Leasehold Repairs & Improvements)

  • Office Equipment, Furniture, and Fixtures 

  • Office Supplies, Consumables, and Other Products

  • Linens

  • Central Management Dashboard and Partner Dashboard (Operations Manual)

  • Website, Web and Mobile Apps Setup (Booking Engine and Task Management System)

  • Mobile POS Setup (Orders, Sales, Inventory and Time Management)

  • Daily Branch Journal, Job Order, Cash Disbursement, and Card Purchases Log Sheet

  • Admin, HR, Accounting & Finance Report Templates (Monthly, Quarterly, and Annually)

    • Client Intake Form and Response

    • Membership Form and Response

    • Inventory Form and Response

    • E-leave Form and Response

    • Job Application Form and Response

    • Notice of Violation Form and Response

    • Independent Service Provider’s Agreement

    • Reservations Log Sheet

    • Daily Weekly PT Report

    • Monthly Sales Report, Income Statement, and Cash Disbursements

    • Monthly Payout Report (Billable Hours, Net Sales Commissions, and Deductions)

    • Monthly Manual Books of Accounts (CRJ, CDJ, GL, GJ)

    • Daily Weekly PT Report

    • Monthly Capital Expenditures Report

    • Monthly Utility Report

    • Quarterly Income Statement Report

    • Annual Budget Planning Report

    • Annual Financial Statement Report (Profit and Loss Statement, Cash Flow Statement, and Notes to FS)

  • Business Operations Schedules

    • Admin, Accounting, and Finance Schedules

    • Weekly Schedule and Area of Responsibilities

1. New Registration or Renewal

  • SBMA Regulatory Board (Yearly)
  • Other Required Business Accreditation (TBA)

XI. Corporate Hierarchy Structure

  • Upper Management (C-Level Positions)
  • General Management
  • Operations Management
  • Admin, Human Resources, and Talent Acquisition
  • Accounting and Finance
  • Corporate Branding and Marketing
  • Central Reservations Department
  • Service Providers

XII. Training Materials

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B. Methods for Improve Work, Focus, and Productivity

  1. Kanban: A visual system for managing and optimizing workflows, originally developed by Toyota.

  2. Pomodoro Technique: A time management method that involves working for short bursts of time, followed by brief breaks.

  3. Kaizen: A philosophy of continuous improvement, focusing on making small, incremental changes to processes and systems.

  4. 5S: A systematic method for organizing and maintaining a clean, efficient workspace, consisting of five principles: Sort, Set in Order, Shine, Standardize, and Sustain.

  5. The 80/20 Rule (Pareto Principle): The idea that 80% of results come from 20% of efforts, can help identify and prioritize important tasks.

  6. Single Tasking: Focusing on one task at a time, rather than multitasking, to increase efficiency and reduce distractions.

  7. Mind Mapping: A visual tool for organizing and brainstorming ideas, typically represented as a diagram with branches emanating from a central concept.

  8. GTD (Getting Things Done): A time management method that emphasizes the importance of organizing tasks and maintaining a clear to-do list.

Reference URL: https://uxplanet.org/8-powerful-japanese-methods-for-improved-focus-productivity-d632b16a4195

G. What is Procrastination?

Procrastination is the act of unnecessarily and voluntarily delaying or postponing something despite knowing that there will be negative consequences for doing so.

4 Signs:

  1. You Keep Delaying Things Off, even though you know that it’s in your best interest to get them done.

  2. You Keep Making promises to yourself or to anyone and then you end up breaking them.

  3. You Keep Refusing to Seek Support even though you know it could be beneficial and helpful for you.

  4. You Keep Prioritize Comfort over progress, you focus more on what you want now rather than the future.

To overcome procrastination in the long term, do the following:

  1. Set specific and realistic goals. For example, if you want to start exercising, a good goal might be “be able to run a full mile by the end of the month”, while bad goals might be “get in shape” (unspecific) and “run a marathon by the end of the month” (unrealistic).

  2. Assess your procrastination. First, identify cases in which you delay unnecessarily, to figure out what exactly you procrastinate on (e.g., studying) and how you do it (e.g., by browsing social media). Then, think about those situations to also figure out where and when you procrastinate (e.g., at home or the library, on starting or finishing tasks, in the morning or evening). Finally, figure out why you procrastinate (e.g., due to perfectionism, fear, anxiety, depression, ADHD, sensation seeking, or abstract goals), potentially after reading about why people procrastinate.

  3. Create an action plan. It should involve using relevant anti-procrastination techniques, which account for the goals that you set and the nature of your procrastination problem.

  4. Implement your plan. Make sure to reflect on your progress and refine your approach, primarily by figuring out which techniques work for you and how you can implement them most effectively.

Anti Procrastination Techniques

  • Break tasks into manageable steps (e.g., into sub-tasks that you can easily complete).

  • Commit to a tiny first step (e.g., to work for just 25 minutes).

  • Give yourself permission to make mistakes (e.g., by accepting that your work won’t be perfect).

  • Make it easier to take action (e.g., by preparing everything you need in advance).

  • Make tasks more enjoyable (e.g., by listening to music while you do them).

  • Make it harder to procrastinate (e.g., by removing potential distractions).

  • Delay before indulging the impulse to procrastinate (e.g., by counting to 10 first).

  • Set deadlines (e.g., by deciding that you’ll complete a certain task by noon tomorrow).

  • Plan how you’ll handle obstacles (e.g., by deciding that if X happens, then you’ll do Y).

  • Identify and address your fears (e.g., by considering what advice you’d give to a friend).

  • Increase your motivation (e.g., by marking streaks of days on which you achieve your goals).

  • Increase your energy (e.g., by taking necessary breaks).

  • Improve your environment (e.g., by adding reminders of your goals).

  • Use social techniques (e.g., by emulating a role model).

  • Use time-management techniques (e.g., by alternating consistently between work and rest).

  • Create starting rituals (e.g., by counting down from five before taking action).

  • Start with your best or worst task (e.g., with your easiest or hardest one).

  • Develop self-efficacy (e.g., by reflecting on your successes).

  • Develop self-compassion (e.g., by reminding yourself that everyone makes mistakes).

  • Treat underlying conditions (e.g., ADHD).